Artesia General Hospital cannot address a medical emergency through this contact form. If you are experiencing a medical emergency, please call 9-1-1 or go to the nearest emergency room.
This form is only monitored Monday through Friday from 8am to 5pm. Please allow 24 hours for a response. We cannot provide a medical opinion without a clinical consultation.
The Bone & Joint
Destination Center
Department Contact Information
Looking for a specific department? We have compiled a complete list of numbers to ensure you get to the right department, right away. View the directory below for details regarding appointments, medical records, billing and other departments.
1. When to Call vs. When to Go (Emergency Guidance)
Not sure if you need to call or come in? If you or a loved one are experiencing a medical emergency—such as chest pain, difficulty breathing, or severe injury—please dial 911 or proceed immediately to our Emergency Department, located at the main hospital entrance (open 24/7).
For non-life-threatening illnesses like flu symptoms, minor cuts, or ear infections, you can visit our Urgent Walk-In Care at Memorial Family Practice without an appointment. For all other routine inquiries, prescription refills, or scheduled check-ups, please use the directory below to contact your provider’s office directly.
2. Before You Dial: Quick Tips
Help us connect you faster. To ensure we can assist you efficiently, please have the following ready when calling our administrative departments:
- For Billing Inquiries: Please have your account number (located on your statement) and your current insurance card on hand.
- For Medical Records: Be prepared to provide your full name, date of birth, and the specific dates of service you are inquiring about.
- For Appointments: If you are a new patient, please let our schedulers know so we can set up your patient profile.
3. Parking & Wayfinding
Arriving at AGH We want your arrival to be as stress-free as possible. Free visitor and patient parking is available at the hospital campus.
- Main Entrance: Best for visiting patients, imaging and lab
- Emergency Entrance: Clearly marked for rapid access to the ER.
- Clinic Entrances: Please check your appointment reminder for the specific suite or building entrance for your provider.